Caring, safe and excellent

In 2010-2011 the Trust outlined ambitious plans to improve the safety and quality of services over a two to four year period. We have made a range of improvements providing the foundations for our safety and quality programme as well as developing our baselines for measuring safety. We anticipate this will gather momentum over the next two years. We have made good progress across all of our divisions in developing ways of gathering and responding to feedback from patients and carers.

We have identified five priority areas for 2011-2012 within the three domains of quality covering the safety of our services, your experience of our services and the effectiveness of services we provide. In selecting our priorities and what we hope to achieve within these priorities we have been mindful of both the national and local picture, as well as feedback from service users, staff, external bodies (such as Monitor, Care Quality Commission, commissioners and HealthWatch).

This section of the website contains information on:

Care Quality Commission (Regulator for Health and Social Care Providers)

Patient/ Service User Feedback

Infection Control and Prevention

Delivering Same Sex Accommodation

Annual Quality Account (including National Clinical Audits)

Commissioning for Quality Improvement and Innovation Goals

Monitors Risk Rating (Foundation Trust Regulator)

Safeguarding Children and Vulnerable Adults

Equality Delivery System and Priorities

Information Governance

If you have any questions or comments about the information in this section then please contact Ros Alstead, Director of Nursing and Clinical Standards via email: or via her office on 01865 782091.

 

 

 

 

 

The Trust has outlined ambitious plans to improve the safety and quality of services