Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator for all health and social care services in England including hospitals, care homes, dentists. It also protects the interests of people detained under the Mental Health Act. The CQC makes sure services provide people with safe, effective, compassionate, high-quality care.

Information: CQC rating

The Care Quality Commission, the body that assesses the quality of NHS services in England, has rated Oxford Health NHS Foundation Trust as good overall, and the Trust has a good rating in in four out of five quality measurements – effective caring, responsive and well-led and requiring improvement in the remaining one, safe.

The CQC’s standards

Five questions are asked of all care services and are central to the inspections carried out by the CQC, these questions are:

  • Are they safe?
  • Are they effective?
  • Are they caring?
  • Are they responsive to people’s needs?
  • Are they well-led?

More details about the standards can be found on the CQC’s website, The five key questions we ask.

Registration

Before a provider can carry out health and social care they must register with the CQC and satisfy them that they meet the standards mentioned above.

To see a list of the trust’s registered locations and regulated activities with the CQC please click on the trust’s CQC Registration Statement of Purpose.

The CQC has registered Oxford Health as meeting all the quality standards and no enforcement action has been taken against the Trust.

See the trust’s registration on the CQC pages. Chief Nurse Marie Crofts is responsible for the continuous monitoring of the quality of the services provided by the trust to ensure the quality standards are met.

Quality standards

The CQC continually monitors the performance of each provider of health and social care services against the quality standards by carrying out announced and unannounced inspections through visiting services, listening to the public and patients about their experience of services and by collecting and analysing information about the trust.

The CQC will take enforcement action when the standards are not being met.

Our inspection results

From July to September 2019, the CQC inspected six core services within the trust, publishing its report on December 13, 2019. The full report can be found here on the CQC pages.

Previous reports of our services can also be found here.

Page last reviewed: 14 October, 2021