Care Quality Commission
The Care Quality Commission (CQC) is the independent regulator for all health and social care services in England including hospitals, care homes, dentists. It also protects the interests of people detained under the Mental Health Act. A regulator is an organisation that checks services meet the government’s standards about care and that people get good, safe care.
The government standards include:
- Respecting people and treatment them in a way we all expect to be treated
- Making sure people receive the food and drink they need
- Giving people care in clean, safe buildings
- Managing services and having right staff
The CQC puts care services on their register if they meet the standards or act quickly if they do not.
Find out more about the CQC.
The CQC continually monitors the performance of each provider of health and social care services against the government’s standards by carrying out inspections through visiting services, listening to the public and patients about their experience of services and by collecting and analysing information about the Trust. The CQC takes enforcement action when the standards are not being met.
Ros Alstead, Director of Nursing and Clinical Standards, is responsible for the continuous monitoring of the quality of the services provided by the Trust to ensure the governance standards are met.
Last updated: 15 February, 2018