SilverCloud is an online therapy programme proven to help with stress, anxiety, low-mood and depression.
SilverCloud is a completely confidential internet-based system or platform developed by SilverCloud Health that delivers online therapeutic and psycho-education programs. A variety of programs aim to offer information and support for people experiencing problems related to mental health
SilverCloud is a prescribed app designed to be used alongside face to face support provided by our talking therapy services.
The programs consist of six to seven modules which can be completed at a time and pace most convenient to the user.
Each module contains text, video and audio clips as well as interactive and engaging activities, applications and quizzes that can be completed as the user moves through the module.
This privacy notice is for people who use the SilverCloud platform and programmes as a client or supporter.
SilverCloud Health provides its platform to many healthcare services and other organisations. In this notice we will tell you how we process your personal data on behalf of your service (that is, the healthcare team that has given you access to SilverCloud). Your service is the ‘data controller’, which means they decide how and why your data is processed, and SilverCloud is the ‘data processor’, which means we follow their instructions. Your service may also have a privacy notice that is relevant to you.
SilverCloud also uses some of your data to understand how the SilverCloud platform is used and could be improved. When we collect or use your data on our own behalf, SilverCloud is the ‘data controller’.
There is a separate privacy notice for people who use the SilverCloud company website and for people who we communicate with for marketing purposes.
Contact details for SilverCloud are listed at the bottom of this notice.
This is a prescribed app. It should only be used alongside a face to face intervention provided by a mental health worker. Check with your local service to see if they subscribe to the app.
Coronavirus (COVID-19): We are not allowing visitors to any of our hospital or inpatient sites in order to protect our patients and staff who care for them from the spread of COVID-19 (coronavirus). This is with effect from Monday 23 March 2020 until further notice.
New! Call the Oxfordshire and Buckinghamshire Mental Health Helpline if you need help with a mental health problem, but it is not an emergency.
This number replaces 111 for mental health advice in Oxfordshire and Buckinghamshire. Learn more…