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Getting help

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In an emergency

In an emergency – If you or someone else has seriously injured themselves, taken an overdose or are on the point of doing so

  • Call 999 or
  • Go directly to A&E

Need help fast

If it’s not a 999 emergency but you do need help fast you can:

  • Call 111 (open 24 hours)
    The person you speak to will ask you some questions about how you are feeling. They may put you in touch with someone from our service.
  • Contact your GP
    You can also ask your GP practice for an urgent appointment during opening hours.
  • Speak to an adult you trust
    Do let someone know how you are feeling. A parent or carer is often the best person, but you could also speak to your school nurse, a teacher or another trusted adult.
  • Contact CAMHS
    If you are already using CAMHS, contact us directly during office hours (9am – 5pm)

If it’s not a crisis, but you need help, see the Referrals page. Or speak to an adult you trust, such as a family member, GP, school nurse or teacher.

Do not use our online referral form if you need help urgently

Other organisations that can help


Papyrus provide help and advice for people thinking about suicide and people who are worried about someone else.


You can contact Childline about anything. Whatever your worry, it’s better out than in. They’re there to support you and help you find ways to cope.


Samaritans are there around the clock, 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call their free phone number. 


If you’re experiencing a mental health crisis, text YoungMinds’ Crisis Messenger for free 24/7 support. You’ll be connected with a trained volunteer in under 5 minutes. 

Last updated: 26 February, 2019

Coronavirus (COVID-19)

We are not allowing visitors to any of our hospital or inpatient sites in order to protect our patients and staff who care for them from the spread of COVID-19 (coronavirus).

This is with effect from Monday 23 March 2020 until further notice.

For health information and advice, read our article on coronavirus under News.