Child and Adolescent Mental Health Service

Information for Parents & Carers

Helping my family/friends

These FAQs have been suggested by parents and carers in our service who would have found this information useful to have known at the beginning of their CAMHS journey. We’ve worked together to put this information together for you.

Communicating with friends and family about mental health depends on the extent of their knowledge and acceptance of mental health.

It also depends on what you and your child feel comfortable with people knowing.

You don’t have to tell everyone the full extent of the situation if you and your child are not comfortable with it.

Explaining that the child is having a tough time or how they are feeling, and what the family member/ friend can do to help or what not to do is sometimes the best thing to do.

However with siblings it is a little different, depending on their age, but you could explain that their sibling is feeling a bit low and that they are getting help from a group of people who want to help make them feel better.


Within Bath and NE Somerset there is a service called Young carers. They can support siblings during these times.


Within Buckinghamshire there is a service called Young Carers, they can support siblings during these times.

Coping with people trying to help can be hard.

However the best thing to do when you have a child with mental health issues is to accept help.

This is because speaking about how you are feeling will give you a better mind set.

To help your child with their mental health issues, it’s better that your mental health is in the best possible condition.

Useful links

Useful links and resources for families and friends of young people.

ChildLine is a confidential service for children and young people up to the age of nineteen; children can contact a ChildLine counsellor about anything – no problem is too big or too small – call free on 0800 1111, have a 1-2-1 chat online or send an email.

Parents/carers and other adults can get information and support in relation to issues such as suicidal thoughts and self-harm through their partner organisation NSPCC. Their helpline is open 24/7 on 0808 800 5000

Young Minds is the UK’s leading charity committed to improving the mental health of children and young people. They provide comprehensive, accessible information about mental health and a 24/7 Crisis Messenger service for young people (Text YM to 8528).

The parents section of the site includes lots of useful information, tips and details of their free, confidential parents helpline on 0808 802 5544. is the UKs leading support service for children and young people up to 25 on a range of issues including mental health. They run discussion boards and can be contacted via online chat, a free, confidential helpline 0808 808 4994 and a free text crisis line. (text THEMIX to 85258)

Epicfriends  is an excellent site provided by Sheffield CAMHS which helps young people to help friends who might be struggling to cope emotionally. It provides a very helpful traffic light system guiding you about how to help PAPYRUS is a national UK charity dedicated to the prevention of young suicide. They run HOPELINEUK for children and young people up to 35 years and anyone who is concerned about a child or young person. Its staffed by professionals and open 10am-10pm Monday to Friday and weekends 2pm-10pm The Campaign Against Living Miserably (CALM) is an award-winning charity dedicated to preventing male suicide, the biggest killer of men under 45 years in UK. CALM provides a helpline and webchat facility and both are open every day 5pm ‘til midnight.

My Mind is a website created by Cheshire and Wirral Partnership which has lots of self-help resources for young people

Rethink Mental Illness offers information about mental health problems and self-help strategies for coping with them

FRANK offers friendly, confidential advice about drugs; it can help you find out everything you and your child or your friend might want to know about drugs (and some stuff you don’t)

HeadSpace is a guided meditation app that many young people and adults have found helpful. There is a free version that can be used freely and a subscription version that includes additional resources.

CalmHarm is an award-winning app which suggests tasks to help young people resist or manage the urge to self-harm.

Doc Ready is a digital tool that helps young people prepare to speak to a doctor about mental health – it helps them create a checklist of things they may want to talk about, and gives information and advice about speaking to a GP

MindShift is an app designed to help teens and young adults cope with anxiety.

Stay Alive is a suicide prevention app providing information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app also includes a safety plan, customisable reasons for living, and a LifeBox where helpful photos and memories can be stored.

Bath and North-East provides free, confidential, online support and counselling for young people

Off the Record provides a range of FREE, CONFIDENTIAL and INDEPENDENT services for children and young people in Bath and North-East Somerset, that support the development of their emotional health and well-being.

On your Mind Signposts children and young people in Wiltshire to sources of support for good mental health and emotional wellbeing is the homepage for CAMHS services, run by Oxford Health NHS Foundation trust. The site provides information about our service and how we work with you and your child. It also provides more general information about promoting good mental health

Boys In Mind is a local website with information and resources aimed at encouraging boys and young men to reach out for help and support when they need it.

Good advice

Coronavirus (COVID-19): We are not allowing visitors to any of our hospital or inpatient sites in order to protect our patients and staff who care for them from the spread of COVID-19 (coronavirus). This is with effect from Monday 23 March 2020 until further notice.