Non-urgent advice: Great websites

ChildLine is a confidential service for children and young people up to the age of nineteen. Children can contact a ChildLine counsellor about anything; no problem is too big or too small. Call free on 0800 1111, have a 1-2-1 chat online or send an email. Parents/carers and other adults can get information and support in relation to issues such as suicidal thoughts and self-harm through their partner organisation, NSPCC. Their helpline is open 24/7 on 0808 800 5000.

Young Minds is the UK’s leading charity committed to improving the mental health of children and young people. They provide comprehensive, accessible information about mental health and a 24/7 Crisis Messenger service for young people (Text YM to 8528). The parents section of the site includes lots of useful information, tips and details of their free, confidential parents helpline on 0808 802 5544.

The Mix is the UK’s leading support service for children and young people up to 25 on a range of issues including mental health. They run discussion boards and can be contacted via online chat, a free, confidential helpline 0808 808 4994 and a free text crisis line (text THEMIX to 85258).

Epicfriends is an excellent site provided by Sheffield CAMHS which helps young people to help friends who might be struggling to cope emotionally. It provides a very helpful traffic light system guiding you about how to help.

Papyrus is a national UK charity dedicated to the prevention of young suicide. They run HopeLineUK for children and young people up to 35 years and anyone who is concerned about a child or young person. Its staffed by professionals and open 10am-10pm Monday to Friday and weekends 2.00pm – 10.00pm.

The Campaign Against Living Miserably (CALM) is an award-winning charity dedicated to preventing male suicide, the biggest killer of men under 45 years in UK. CALM provides a helpline and webchat facility and both are open every day 5.00pm until midnight.

My Mind is a website created by Cheshire and Wirral Partnership which has lots of self-help resources for young people.

Rethink Mental Illness offers information about mental health problems and self-help strategies for coping with them.

FRANK offers friendly, confidential advice about drugs; it can help you find out everything you and your child or your friend might want to know about drugs (and some stuff you don’t).

Non-urgent advice: Useful apps

HeadSpace is a guided meditation app that many young people and adults have found helpful. There is a free version that can be used freely and a subscription version that includes additional resources.

CalmHarm is an award-winning app which suggests tasks to help young people resist or manage the urge to self-harm.

Doc Ready is a digital tool that helps young people prepare to speak to a doctor about mental health – it helps them create a checklist of things they may want to talk about, and gives information and advice about speaking to a GP

MindShift is an app designed to help teens and young adults cope with anxiety.

Stay Alive is a suicide prevention app providing information and tools to help you stay safe in crisis. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide. The app also includes a safety plan, customisable reasons for living, and a LifeBox where helpful photos and memories can be stored.

Non-urgent advice: Local links

Kooth provides free, confidential, online support and counselling for young people

Off the Record provides a range of free, confidential and independent services for children and young people in Bath and North-East Somerset, that support the development of their emotional health and well-being.

On your Mind Signposts children and young people in Wiltshire to sources of support for good mental health and emotional wellbeing.

Boys In Mind is a local website with information and resources aimed at encouraging boys and young men to reach out for help and support when they need it.

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Page last reviewed: 3 March, 2023