Important information relating to coronavirus (COVID-19)
We recognize that there could be disruptions to Child and Adolescent Mental Health Services in Oxfordshire as a result of the impact COVID-19 has had.
In anticipation we want to reassure you that we are doing all we can to minimise disruption that may be caused by COVID-19.
Our priority is to still deliver our services as best we can to our young people and their families. We will be keeping you updated and informed of any changes to service delivery.
If you are currently open to CAMHS or making a referral, please be aware of the following:
1. At present, we are only offering face to face appointments for urgent and emergency referrals only (if these cannot be done over the phone or digitally).
2. Other appointments will be taking place digitally or over the phone. This is a temporary change in how we deliver our services until further notice due to COVID-19. If you have any questions, please contact your care coordinator by phone.
3. Please follow the latest Public Health Guidelines relating to managing suspected or confirmed symptoms of COVID-19. The latest guidance can be found here:
It is very important that you do not attend your appointment and instead contact us to reschedule if:
- The national COVID-19 guidelines instruct you to self-isolate (for example because you have travelled to a high-risk area)
Or if you have experienced any of the symptoms of coronavirus within the last 14 days or if someone you live with has shown symptoms:
new or continuous cough
a high temperature
shortness of breath
4. Please use phone calls as the main way of communicating with us. Please avoid sending us paper referrals as these may not be being checked regularly.
We recommend you to look at our self-help page full of resources.
It's a crisis
If it’s an emergency, phone 999. This is if your child’s life or the life of another child or young person is at immediate risk.
If it’s not a 999 emergency, you can dial 111 if you need help fast.
Coping with Coronavirus
We have compiled a few helpful resources to support children and young people experiencing worries about coronavirus (COVID-19).
Watch the video, download the self-help sheet and visit the Young Minds website.
Last updated: 2 April, 2020