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Oxford Health NHS Foundation Trust

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Caring for our carers

I care, you care

In an emergency

If you, or someone you know has concerns about their immediate health, please see the information below to help you understand which service you need:

If you are caring for someone under our mental health services, it is useful for you to know about Safe Haven.

Mental Health helpline

Family, friends and carers can also call the Oxford Health Mental Health helpline for advice when their situation is not life threatening.

It operates 24 hours a day, seven days a week and supports people of all ages including children and older adults.

Raising a concern

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service provides service users, their carers and families with help, information and support to resolve concerns quickly and efficiently.

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This is a prescribed app. It should only be used alongside a face to face intervention provided by a mental health worker. Check with your local service to see if they subscribe to the app.