Non-urgent advice: Visiting during Covid
Due to COVID-19, we are allowing pre-booked limited visiting hours at our community hospitals on Mondays to Fridays.
- Visits will not be allowed on to a ward where there are Covid positive patients. You will be informed if there is any exception to this rule by the ward.
- No child under the age of 16 will be able to visit.
- Visiting is available from Monday to Friday, not including bank holidays.
- Due to patient numbers and staff availability to support, there maybe slight differences across the county with time slots available.
- Times will be booked in advance by staff on the ward, who will contact named next of kin to arrange the appointment.
We take infection control and prevention very seriously and all visitors will be asked to wear a mask, wash their hands, dry them thoroughly and use alcohol gel before and after a visit. This will be made available at all ward entrances.
Visits will only be permitted to those who are well. Anyone exhibiting any features of coronavirus will not be allowed.
If you or an immediate member of your family have been unwell, especially with diarrhoea and/or vomiting you must not visit until you have been symptom free for 72 hours. The safety of visitors to the ward will be protected as much as is practicably possible.
Visitors with specific risks including the elderly and those with more than one condition/illness – for example heart disease and diabetes – who are considered vulnerable or shielding must be reminded that visiting patients within a hospital ward may pose a personal risk.
Clinical features of coronavirus may take up to 72 hours to develop during which time the patient may be infectious. Whilst staff will offer appropriate PPE to minimise risk, they cannot eradicate this completely.
If you are not able to visit for any reason all the wards have a patient phone which you are more than welcome to call.
The numbers will be given to you when your relative or friend is admitted to ensure that you are able to stay in contact during their stay.
We can also provide your family member or friend with an iPad so you are able to undertake a video call.
Please speak to a member of the ward team if you would like us to arrange a video or telephone call for your family member or friend.
Support and advice
Ward staff will always be available during your visit to offer support and advice and to answer any questions that you have.
Page last reviewed: 30 November, 2021