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Healthy Minds Bucks

The Buckinghamshire IAPT service
Working together to improve wellbeing

Digital consultations

What is a digital consultation?

A digital consultation is just like a face to face appointment.  You have a set appointment time with your therapist but  the meeting takes place via your screen rather than in the clinic.

Research shows that treatment online can be as effective as in person, with the added benefits of:

  • Quick access – with some options there are much shorter waiting times for therapy.
  • Convenience – no need to travel to appointments. Get support from the comfort of your own home – or anywhere else you prefer.
  • Ease of use – Digital consultations are simple to access and interactive, with lots of support for those concerned about their computer skills.
  • Confidential – we use a private secure platform so your  confidentiality is ensured
  • Covid secure Social distancing  is ensured limiting the spread of coronavirus  
  • Overcoming barriers – Easier access for  some of those who have a disability or long-term health condition

Am I eligible for a Digital consultation treatment session?

  • Most people will benefit from receiving treatment this way. However, do discuss this with us if you have any questions.
  • You will need to…
    • have access to a stable Wi-Fi connection and be in a quiet private space
    • have basic computer and internet skills and/or smartphone/tablet device.


How to make the best use of digital consultations:

  • Expect some awkwardness at first. It is OK to name it so that you can find solutions to any challenges. Make some time with your clinician to sort out any technical difficulties.
  • Be flexible with the format of your treatment – we may use a combination of sharing screens, videos or audio clips as well as sending you information to read through.  Do let us know what is most helpful for you.
  • Because it may be more difficult for your clinician to pick up how you are feeling online, they may need to ask you about this.
  • Don’t be afraid to give your clinician feedback. A lot of us are making a shift to providing therapy online and we all are relatively new to it and learning together is part of the process.


SilverCloud is an online therapy programme proven to help with stress, anxiety, low-mood and depression.

Some examples of anxiety problems it can help with are obsessive compulsive disorder, health anxiety, phobias, panic.

It is accessible and easy to use.

You work at your own pace with ongoing reviews from a member of our team.

Flexible, use it anytime, anyplace, anywhere; on a computer, tablet or on a mobile phone.

Key features of the programme include:

  •  Video clips
  • Interactive quizzes
  • A journal
  • Audio-guided mindfulness exercises
  • Other peoples’ experiences (personal stories) – you’re not on your own!
  • Reflective exercises and more
  • Access for up to 1 year from the time of registration – you can remind yourself of the skills and techniques you learned.
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“Improve your sleep without sleeping pills or a referral from your GP”.

Sleepio is an online, self-help programme based on cognitive behavioural therapy (CBT) designed to support you to manage sleep problems and insomnia.

For further information, click here to find out more information on our insomnia support page.


Do you feel anxious in social situations? iCT-SAD is a new internet-based Cognitive Therapy programme for adults experiencing social anxiety. 

Do you feel anxious in social situations?

This Cognitive Therapy programme will help you learn what keeps social anxiety going and how to overcome it, through the use of online modules, videos and practical exercises. You will have regular support from your therapist, via telephone, secure messaging, SMS, and video-calls. Your therapist will ensure that the programme is carefully tailored to focus on your specific concerns about social situations.

What are the benefits of ictSAD?

  • Includes all the elements of traditional face-to-face therapy but delivers them online
  • Regular support from your therapist
  • Avoids the costs and time taken travelling to appointments
  • You can work on your treatment at a time and location convenient to you
  • Treatment is tailored to your specific concerns
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Covid-19 update: We are still accepting referrals into the service and supporting people safely and effectively through the use of digital solutions or telephone appointments. If you have any questions about this please contact us.