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Before an assessment appointment

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Once we receive a referral we will check to see that we have the information from your doctor that we require. If not, we will contact you or your GP for further information.

We will then telephone you to set up an assessment appointment and obtain an email address to which a confirmation letter will be sent. The email will also include information about a mood monitoring system True Colours and our paperless notes system Patients Know Best (PKB). (Further information on these systems can be found by clicking on the ‘Further Information’ tab of this website.)

We will then register you for True Colours and PKB. It is essential that you start using the True colours service before your appointment and complete all the forms within PKB as directed before your appointment.

Last updated: 29 October, 2018