Engaging with People and Communities – 10 steps to even better public engagement

The Public Participation Engagement e-learning programme – Engaging with People and Communities – 10 steps to even better public engagement – supports staff to involve patients and the public in their work. The programme uses approaches built on best practice principles to improve services, including giving clear advice on the legal duty to involve. It highlights key participation principles and themes including working with ‘seldom heard’ groups to maximise the benefits and impact of involvement. The e-learning links to an extensive range of resources, good practice and advice that will support staff to involve patients and the public.

The programme is available to access via the e-LfH Hub and the Electronic Staff Record (ESR). For more information about the e-learning programme please visit: https://www.elfh.org.uk/programmes/engaging-with-people-and-communities/.

There are other learning resources around patient engagement and Patient Participation Groups on the Involving Patients page.