Plans to improve primary care

The Department of Health and NHS England have published a joint plan to provide personalised, proactive care for people who need it most. The document sets out plans for more proactive, personalised and joined up care, including the Proactive Care Programme, providing the 800,000 patients with the most complex health and care needs with:

• a personal care and support plan
• a named accountable GP
• a professional to coordinate their care
• same-day telephone consultations

Transforming Primary Care: Safe, proactive, personalised care for those who need it most, Department of Health April 2014