Crisis support

Important: Bucks MMHS is not an urgent/emergency service.

Non-urgent advice: In an emergency

If you or someone else is at risk of serious harm:

  • Call 999
  • Go to your nearest Accident and Emergency department (A&E)

In a crisis

We know that life is unpredictable and there may be times when you experience emotional distress, which might lead to a mental health crisis. If this happens, there is support for you around the clock.

We urge you to make use of these contacts if you find yourself struggling; it is important you get the help you need.

Bucks Mind Safe Haven mental health crisis service

This operates in partnership with Oxford Health NHS Foundation Trust, to provide an alternative to A&E for people experiencing mental health crisis.

The service offers face-face groups with the option of a 1-1 discussion with a trained crisis support worker.

They also offer 30-minute telephone or video support calls for people who cannot access the service face-to-face (see more details on the website on how to book this).

High Wycombe face-to-face meetings (this is not a drop-in service)

Please call: 01494 218 098

Opening hours: from 6pm to 12 midnight seven nights a week

Address: 260 Desborough Road, High Wycombe, Buckinghamshire HP11 2QR

Aylesbury face-to-face meetings (this is not a drop-in service)

Please call: 01296 453 017

Opening hours: Monday, Tuesday and Wednesday 6pm -12 midnight (Last entry 11pm)

Address: Peach Tree House, Bierton Road, Aylesbury HP20 1EG (next to the Whiteleaf Centre)

Your GP

Usually open Monday to Friday 9.00am – 5.00pm.

Hopeline UK for the prevention of young suicide (under 35s)

Opening hours:

Day Hours
Monday – Friday 10.00am – 10.00pm
Weekends 2.00pm – 10.00pm
Bank Holidays 2.00pm – 5.00pm

Opening hours: 24 hours, 7 days a week

Oxford Health Crisis Team
  • Phone: 01865 902 000

Opening hours: 24 hours, 7 days a week

Saneline (national mental health helpline)

Opening hours: 4.30pm – 10.30pm daily

Sane website

Shout 85258 support service

If you don’t like to talk on the phone, Shout 85258 is a free, confidential, anonymous text support service.

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Page last reviewed: 22 May, 2023