Delivering Care Award

Staff Recognition Awards 2019

Presented by Debbie Richards, Managing Director for Mental Health

This award is for a person or team that has demonstrated consistently high-quality care for service users or members of staff. Criteria including caring, compassion, dignity, respect and kindness and involving patients and their carers in their care and supporting them to make informed decisions and choices.

WINNER

Charlotte Cousins
Speech & Language Therapy Technical Instructor, Witney

Her nomination said:

“Charlie works tirelessly to lighten the load of the Speech and Language Therapists within the team. I have seen a vast and rapid improvement of children’s speech due to Charlie’s specialist care and expertise”

On the record

“I feel completely taken aback and humbled to have been nominated let alone to have won this award – thank you!”

Charlie has worked as a Speech and Language Therapy Technical Instructor for 10 years and together with therapists she supports children with speech, language and communication needs in schools, nurseries and at home.

She said: “Whilst there can be great challenges and frustrations in working for the NHS this is undoubtedly the most rewarding and fulfilling role I have had.

“I have had a few different roles in the past, this being my first for the NHS, having worked as a teacher and in children’s publishing before that.

“This role allows me to help and make a difference, to children who really need it. Speech and language therapy is such a vital service and I work with the most hardworking, committed and compassionate group of people. I’ve learnt so much from them all, it’s a privilege to be part of the team.”

Charlotte, who has been with Oxford Health for 10 years, said: “It’s a huge surprise to have won, but it’s really a testament to the whole of my speech and language team. They are all amazing people.”

Charlotte Cousins

WINNER

HIGHLY COMMENDED

North Bucks Older Adults MHT
Community Mental Health Team

Their nomination said: “This team work with commitment and compassion in order to ‘get it right’ for people living with dementia, their families and their carers.”

Megan Quinton
Social Worker, Adult Mental Health Team, Witney

Her nomination said: “Meg has shown patients with autism and co-morbid mental health needs compassion, kindness, flexibility and creativity in her practice, to ensure their needs are met in the most person-centered way.”