Improving Patient Experience Award

Staff Recognition Awards 2018

Presented by Pauline Scully, Deputy Chief Operating Officer

As the people we in Oxford Health care for, service users are at the centre of our thoughts and actions. We are committed to making sure we provide them with the best possible care. This is why we have created an award that only service users, carers or their families can vote for.

The Improving Patient Experience Award offers service users, carers and their families the opportunity to recognise the outstanding care and support given to them, by a member of staff or a team, that they feel has made a real difference to their experience.

Pauline said:

“I am especially delighted to present this award as it is nomination by the people we care for and serve.”

WINNER

Vaughan Thomas
Deputy Team Manager
Children and Adolescent Mental Health Service
Melksham, Wiltshire

His nomination said:

“Vaughan went out of his way to help us and prompt others to give us the extra help that we needed he has given us excellent care. Vaughan has shown that it is possible to take the care and support offered in a weekly therapy session, and reach out from a hospital environment with kindness.”

Vaughan said:

“I feel honoured. It’s an incredible personal achievement but I am actually privileged to work for the young people we work with. So I’m really chuffed to be recognised.
It’s been a fantastic evening listening to all the awards that have been won and it’s truly amazing to be a part of it all.”

I feel honoured. It’s an incredible personal achievement but I am actually privileged to work for the young people we work with. So I’m really chuffed to be recognised.