Pin, as she prefers to be known, received her award certificate from Deputy Manager Mark Kempster. Pin said:

“Truthfully, this was completely unexpected! I feel really proud to receive this award. It shows that someone has noticed and appreciates what I attempt to do.”

Indeed they had. Pin was nominated by Acting Deputy Manager Fran Lovett,  Consultant Psychiatrist Dr Alastair Reid and Community Psychiatric Nurse Jenny Moore. They wrote:

“Pin joined us in April 2021 in a new role as dedicated Physical Health Support Worker. At that time, 36 per cent of our clients had received a comprehensive physical health check, far short of our 80 per cent target.

“Pin has worked tirelessly over the past year to achieve our current physical health performance of 96 per cent.

“Her positive, can-do attitude is infectious, and she has completely transformed how we reach those hard-to-engage clients.

“As well as routine checks, Pin supports our more socially isolated clients on a 1:1 basis, accompanying them on walks or to a badminton group. In the near future, we hope to enable Pin to qualify as a Personal Trainer so she can empower our clients in the gym setting, too.”

Pin said:

“I have noticed that my clients benefit from social and physical activities and interaction. They may have looked a bit reserved when we started but now every time we are going to activities, they look a lot brighter, happier and more comfortable.”

The aim of the Bucks Early Intervention in Psychosis Service is to provide service users and their families intensive support for up to three years to prevent people from developing a psychotic illness and the need for long-term mental health service involvement.

The service works to NICE guidelines and offer a range of core interventions, including physical health monitoring. Pin’s nominators explained:

“This is particularly important for those of our clients who are prescribed antipsychotic medication, as well as smokers and those with pre-existing conditions.”

Pin’s amazing work over the past year clearly shows how to make a difference to patient care and experience.

Nominate now!

Has someone special or a top team made a difference to you or someone you care about? Nominate them for Exceptional People Awards now! Closing date for March submissions is March 16.

However, nominations are accepted at any time, so if you miss a certain month’s deadline, your nomination will simply roll into the following month.  Find the nomination forms and rules here.