Exceptional People Awards: The backbone of good healthcare are our team of November

Exceptional People Awards: The backbone of good healthcare are our team of November

They have kept our patients and staff protected; they have tirelessly disseminated safety critical information; they have alleviated anxiety – now they are the team of November in Oxford Health's Exceptional People Awards: Infection Prevention and Control.

Nurse consultant Helen Bosley was invited to an ‘important meeting’ at the Trust HQ by Chief Nurse Marie Crofts. But in the meeting room Helen was greeted by CEO Dr Nick Broughton and Director of Corporate Affairs Kerry Rogers who revealed that it was all about the Trust’s recognition and appreciation of her small team’s exceptional contribution to staff and patient safety.

“You and your team have met the challenge of keeping us safe in these unprecedented times,” said Nick as he read out the nomination:

“Infection prevention and control has been the backbone of good healthcare since Florence Nightingale though never more important than over the last two years. Over that time the Trust’s small but effective IPC team have worked tirelessly and with undeterred commitment to keep staff and patients safe.”

Marie Crofts said:

“You have been amazing during this COVID period and I personally feel we have been joined at the hip.”

Marie also revealed:

“In this time Helen has also finished her PhD!”

Helen said:

“I am immensely proud of my amazing colleagues; without their support you cannot do this job.”

Helen also thanked her colleagues and the Trust for the support she has had while working on her thesis which focused on the use of antibiotics in children’s services.

Nick then presented Helen with a signed certificate, a glass trophy and £100 gift voucher. The gift will be shared by the whole team who are Helen Bosley, Etelvina Ferreira, Sue Baldwin, Sarah Thorpe, Julia Marren and Lindsay Powell.

The Exceptional People team Award is selected monthly by a panel from the Trust’s executive team. The judges score the nominations against how they:

  • embody the Trust vision of Outstanding Care by an Outstanding Team
  • embody the Trust values of Caring, Safe and Excellent
  • support the Trust mission to be the Best Trust of our kind in the country
  • support the Trust strategic objectives to deliver the best possible care and health outcomes; be a great place to work; make the best use of our resources and protect the environment; and become a leader in healthcare research and education.

The nomination

The IPC team were nominated by Pete McGrane, Clinical Director for Community Services. He wrote:

“Infection prevention and control has been the backbone of good healthcare since Florence Nightingale though never more important than over the last two years. Over that time the Trust’s small but effective IPC team have worked tirelessly and with an undeterred commitment to keep staff and patients safe.

“They have been a trusted source of clear advice when required and have helped to remove anxiety for staff when issues occurred in both inpatient and community settings across both physical and mental health.

“They have worked around the clock, often going above and beyond to ensure that queries have been responded to and no one has been left without guidance when required.

“They are a small team though everyone plays an important part. They are hugely respected by all clinical teams who commented just yesterday that they ‘would simply be lost without them’. They have taken complex national guidance and distilled this into understandable content tailored to the services we run.

“Above all they have managed this with good humour and a strong sense of looking out for their colleagues. They epitomise all that is good about our services.”

In addition to the winner, our judging panel also choose two Highly Commended teams each month. For November the accolades were received by the South West Podiatry Team and City Podiatry Clinical Assistant Team.

Nominate someone exceptional or a top team NOW

exceptional people award bannerWe expect all our staff to excel in what they do, but every month we make a point of rewarding an individual and a team who have made a real difference to you or someone you know. Nominations are welcome from staff, carers, patients and service users and friends and family of our patients and service users. If someone has made a difference, we would love to hear about it – nominate someone now!

Get the nomination from and rules here.

Published: 9 December 2021