Fantastic Five Star Reviews for Henley’s Minor Injuries Unit
Oxford Health’s Minor Injury Unit at Townlands Hospital in Henley has been praised for its passionate team and dedicated patient care in a series of independent I Want Great Care reviews.
The Minor Injuries Unit is there for people with ailments including severe sprains, minor burns and scalds and deep cuts.
Elaine Arnott, Senior Operational Manager for the Out of Hours service, said: “The team at Townlands are always determined to provide the very best service to all our visitors and patients. I am very proud of what they achieve day in, day out and especially during extremely difficult times.
“People with minor injuries that have occurred in the last seven days are likely to be seen much quicker at an MIU as A&E units must give priority to those with life threatening conditions.”
One patient who visited Townlands Hospital said: “Everyone was very kind and friendly and gave me a thorough examination. Everything was explained clearly.”
Another commented: “I was seen promptly and shown kindness and care. Thank you.”
While another said that they had received “fantastic service” from” friendly and caring staff” who “quickly dealt with my medical issue and sent me on my way.”
Townlands Hospital also provides a range of outpatient services including elderly care and orthopaedics. However, it is evident that their MIU has been making a very good impression on visitors in recent weeks.
One patient praised the team: “From the Receptionist to the Nurses to the X-Ray Staff, all were totally professional, informative and friendly. I felt both soothed and reassured by the 3 nurses that looked after me and felt they had done everything possible to expedite my treatment as smoothly as possible.”
To find out more about Oxford Health’s Minor Injury Units or to find your nearest one, click here.
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Published: 13 April 2022