Friendly and flexible team marks five-star Friday with fabulous patient feedback

Friendly and flexible team marks five-star Friday with fabulous patient feedback

It’s Five Star Friday and today it is OHFT’S Community BCG Immunisation team responsible for TB vaccinations that is celebrating some top-rated feedback from patients demonstrating how much they value our #oneOHFT team.

I Want Great Care 5star Friday LogoAll patients and service users of Oxford Health NHS Foundation Trust are encouraged to provide reviews of our teams and care they provide on the independent IWantGreatCare website.

This feedback not only helps us listen to patients, family, and carers, but also enables us to make improvements as we strive to uphold our values of being ‘Caring, Safe and Excellent’.

The OHFT Community BCG Team offer a targeted, BCG immunisation service to children aged between 0-16 years, who have transferred into the County and who are at increased risk, from exposure, of developing human tuberculosis.

One service user who took the time to leave a review said of the staff they are “really friendly,” and added “My son loves them too!”

Another commented: “Paula managed to help me understand and sort out the BCG for my children and understand the records when I came for the injections.”

Community BCG and Bloodspot nurse, Paula Richardson said: “We are very pleased that our service is appreciated and respected.”

“We are reassured by such positive comments.”

“We pride ourselves on offering a friendly holistic service, as well as good flexibility in arranging appointments to suit our clientele.”

Published: 4 February 2022