Help us help you get the treatment you need

We will give you the care you need

Help us help you get the treatment you need

People are being advised to seek medical care when they need it and not be put off by the coronavirus outbreak.

Doctors, nurses and healthcare professionals from across the NHS are urging people to seek help if they need medical care. That’s because delaying seeking treatment could put their long-term health at risk.

Getting medical help is one of the four reasons people can safely leave home, government guidance says.

If you need medical help, the NHS is still here for you.

  • If you need medical help from your GP practice, contact them online, by app or by phone to be assessed.
  • For urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111.
  • If it’s a serious or life-threatening emergency, call 999.
  • If you are told to go to hospital it is important that you go to hospital.

Anyone concerned about their mental health should call one of the range of new mental health helplines set up cross the region by the trust, local authority, NHS and charity partners.

Oxfordshire & Buckinghamshire

Adults 01865 904997; Children 01865 904998.

Bath and North East Somerset

Adults 0300 3031320: Children 9am to 5pm weekdays 01865 903777; Children 5pm to 8am and weekends 01865 901000.

Wiltshire

Adults 0300 3031320: Children 9am to 5pm weekdays 01865 903777; Children 5pm to 8am and weekends 01865 901000.

Swindon

Adults 0300 3031320: Children 9am to 5pm weekdays 01793 463177; Children 5pm to 8am and weekends 01865 901000.

Repeat prescriptions can be ordered on the NHS App and through your GP surgery or pharmacy’s online service, where available. If you need to collect a prescription and have coronavirus symptoms or are self-isolating at home – arrange for a friend, relative or volunteer to collect for you. To help keep supplying medicines to everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time.

 

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Published: 25 April 2020