Oxford Health’s Laura Bradley received a springtime surprise as the Whiteleaf Centre activities coordinator was selected as the trust’s Exceptional People Award winner for April.

Laura, who has been described by her colleagues as an invaluable member of the team at Ruby Ward, is well known by patients and staff for going the extra mile to make a difference for her patients. With a background in arts and crafts, she is especially praised for her ability to keep patients engaged in ward life and for making their stay more enjoyable.

Jeff Parker, who nominated Laura for the award, said that Laura always ensures that patients can get involved regardless of ability, and that she has been instrumental in the introduction of a highly successful ‘pat dog’ therapy to the ward.

Jeff said: “Laura cares about the service and support she provides, and this extends to the support she gives as a very valuable team member.”

He also noted that Laura is frequently named by patients as an individual who has brought value to their experience, and was one of the few staff members mentioned by name in the recent Care Quality Commission (CQC) review.

Laura will receive a certificate and our thanks for her valued service to the trust and its patients.

Every month we recognise and reward a member of staff that has made a real difference to the trust, our people and our patients. Nominations are welcome from staff, service users, patients, or friends and family of service users and patients. If you would like to nominate someone exceptional you can download a form here.