Our service users really appreciate the work of OSRU
We are showcasing an Oxford Health team based at Abingdon Hospital for some fabulous I Want Great Care Reviews.
The Oxfordshire Stroke Rehabilitation Unit (OSRU) is a 20 bed inpatient service which provides a short period of specialist rehabilitation for patients who have an acute stroke in Oxfordshire.
There is a weekly timetable provided setting out individual and group therapy sessions. The team arrange a meeting for individuals and and their families within the first two weeks of their admission to discuss progress and goals.
Patients are supported by a large multi-disciplinary team including nurses, healthcare assistants, doctors, occupational therapists, physiotherapists, speech and language therapists, dietitians, rehabilitation assistants and an orthoptist. The service aims to help people regain as much independence as possible following their stroke and support their return to the community.
One reviewer said: “I have been treated with kindness by all staff and have no complaints whatsoever.”
A member of the nursing team in OSRU said: “It is brilliant to receive such good feedback from our patients, as we try really hard to look after them well and support them and their family. I love seeing the progress they make during their time with us. It is such a rewarding service to work in. Thank you to them for their kind words.”
Another reviewer clearly agrees that they were well looked after as they said: “Everything was good, and staff were kind and went out of their way to please and everyone was happy.”
According to another: “Everyone is very kind and helpful in treating the patients who have unexpectedly, suddenly and without warning ended up in hospital. The lunches were great and the cooks too. It was lovely to walk in the gardens and get fresh air. Both physio and nurses work hard to help patients recover well I am full of admiration for everyone here.”
A final reviewer said: “I have been treated with the utmost care and consideration on this ward. When I first arrived I was told by the housekeeper that this is my home whilst I am here, and that is exactly what it has been like. I speak very highly of this ward and its staff. 10 out of 10.”
Find out more about the service here.
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Published: 18 December 2020