The NHS Staff Survey 2019 results have been published. More than in any previous survey the results show Oxford Health staff feel able to provide patients with the care they aspire to give and four in every five people recognise patient care is the organisation’s top priority.
There has been a significant year-on-year improvement in Oxford Health’s scores which are a key marker of our staff’s experience of working at OHFT.
More than 2,700 staff completed the NHS staff survey in autumn 2019. This was 52 per cent of eligible staff – higher than the national average response rate.
The results were significantly better for 48 out of the 90 survey questions.
Areas where the results show our staff have experienced a marked improvement include:
- feeling patient care is the organisation’s number one priority
- feeling able to provide the care they aspire to give
- receiving regular feedback on patient care and experience
- wanting to continue to develop their career at the trust
- getting yearly support to help them plan their career with the trust
It comes after a period of intense focus to ensure Oxford Health NHS Foundation Trust is a great place to work which includes:
- a round-the-clock advice and counselling support service to be introduced in April
- staff retreats
- health promotion and education
- confidential forums for staff to come together and reflect on the emotional challenges of working in healthcare
- mental health first aid training for all staff
- continued focus on staff wellbeing and mutual support across the organisation
Chief Executive Stuart Bell said: “It is very heartening to know that people overall feel more satisfied in their roles and confident in their future with Oxford Health. We know when we feel greater job satisfaction and better wellbeing, we can provide better care for patients which is, at the end of the day, why we all choose to work for the NHS.
“I know that everyone is experiencing the effects of the growing demand for care, and the pressures that brings across the trust. But the results of this survey show how, if we build on our successes, remain focused on tackling things which need to be improved, and do what we can to care for one another, then even though the going is tough, we can still achieve real progress in making this a great place to work.”
Take a look at the NHS staff survey results for Oxford Health NHS Foundation Trust for 2020. Search for Oxford Health NHS Foundation Trust on the benchmarking page.