A new mental health care planning process is being introduced to improve involvement and choice.
Adults who use community mental health services are being invited to work with their Mental Health Practitioner to set out how their care will be delivered and the goals they want to achieve for their own lives.
They do this by completing a series of questionnaires known as Patient Reported Outcome Measures, or PROMs, and talking with their Mental Health Practitioner to provide direct feedback about their wellbeing and support needs.
People are able to complete PROMS directly from their own smartphone or device, on paper or in conversation with their Mental Health Practitioner.
The move puts patient’s care and lifestyle front and centre, and follows the issuing of new NHS best practice guidance and is just one of the ways Oxford Health is continually improving mental health care.
The new approach is being gradually rolled out within adult community mental health services. People will be told by their Mental Health Professional when Collaborative Care Planning and PROMs is being introduced in the service they use.
Bill Tiplady, Director of Psychological Professions, said: “The introduction of PROMs signals a focus on more personalised and holistic care and support planning. Our approach draws on co-production and collaboration with people who use our services, multi-disciplinary teams and our voluntary sector partners.
“We will also improve the way we support and involve people who use our services. This will include proactively seeking the contribution of carers and family members.
“It will mean a safe, accessible, responsive and flexible approach to Care Planning, replacing the Care Planning Approach. Care will be tailored to the health and life needs, and circumstances of people who use services alongside the carers and family members who support them. This will pave the way for every member of our multi-disciplinary teams to have a clearer idea of the evidence-based approaches and interventions they can provide, building on our knowledge of what has worked for individuals previously.”
Published: 12 May 2025