Supporting physical changes in patients results in five star reviews

Supporting physical changes in patients results in five star reviews

Another Oxford Health team is celebrating following a series of five-star reviews on the independent website I Want Great Care.

The Physical Disability Physiotherapy Service (PDPS) supports adults living with long term neurological conditions in Oxfordshire. The team of nine work countywide in the community seeing patients in their own homes, in outpatient clinics, online or at local gyms.

They work closely with other Oxford Health teams including Speech and Language Therapy and Community Therapy Service and acute and third sector services such as local charities. Alongside their clinical work, the team also provide specialist neurology support and education to other clinical services and student physiotherapy programmes.

One patient who left a review said: “The physiotherapist during her visits has been attentive to my needs and sensitive to my condition. She has actioned, immediately, all that she has promised to do so. She is very friendly and down to earth. Her advice is very efficient and helpful. The exercises she suggests are very good and fit for purpose.”

Emily Buckle, Clinical Lead Physiotherapist, said: “I am immensely proud to be a part of PDPS. We are a small team who are obviously making a big impact to the service users. We have had a challenging year, but it is fantastic that those in our care still feel we are offering the quality service that we strive for.”

Another patient said: “I have had a very pleasant experience with the lovely people who have been overseeing my physio and helping me with aids within the house and for use outside. I was immediately put at ease and was greeted by a very welcoming person.”

Another service user said: “My physiotherapist was totally professional, understanding and considerate. I valued her advice.”

A final service user said: “I was given a carefully tailored programme of exercises, which was adapted as my condition became more apparent. Both my therapists, were unfailingly supportive, friendly and kind.”

To find out more visit their dedicated webpage.

Published: 11 June 2021