Treating urgent care swiftly makes MIU five star worthy
The Abingdon based Minor Injury Unit are being congratulated following some impressive five star I Want Great Care reviews on the independent site.
The Abingdon Minor Injury Unit (MIU) provides urgent and emergency care for the local community closer to home.
They have an established team of nurse practitioners and paramedic practitioners who work supported by dedicated nurse assistants, associate practitioners and nurse associates.
One service user said: “From receptionist to nurse all were very polite and helpful. Seen in about an hour so wait was not excessive. Nurse explained everything and explained what she was going to do at each stage and how I could go about getting further help and treatment.”
The aim of the team is to see, treat and discharge patients with minor injuries without the need for them to attend the acute hospital emergency departments.
The variety of experienced and qualified practitioner teams provide care for patients presenting with minor injuries daily. The service is often busy and they work hard to treat patients in a timely fashion.
A person who was a patient at MIU said she received: “Caring, confidential and re-assuring assistance.”
The service can provide care for sprains and strains, suspected broken bones, traumatic wound infections and minor burns, scalds or eye injuries.
Darren Cole, Clinical Lead, said: “The team at Abingdon MIU operate to a very high standard and work hard to provide quality care to our patients. It is great to see that our patients recognise this, and we are grateful for all the positive feedback.”
Another patient said: “The nurse included me fully in her investigation. She reported to me her findings, what she believed was the problem – which I appreciated. I was also kept informed and given a follow-up appointment for the following day.”
A wife talking about her husband’s care explained: “The nurse put my husband at ease – overall a very pleasant experience.”
A final reviewer used these words to explain her experience: “Friendly, helpful, thorough and wonderfully professional.”
For more information about our MIU services click here.
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Published: 10 March 2021