A year ago this week, the trust launched its new approach to how we engage and work with our patients’ families, friends and carers, to ensure they were at the heart of the care we provide and felt supported.

Over the past year there has been lots of work taking place across the trust, with new carer involvement roles created to represent the various services we run across Oxfordshire, Buckinghamshire, Wiltshire, Bath and North East Somerset.

To mark Carers Week, we felt it was important to reflect on our progress over the past year, and look at some of the successes we’ve had and met with Chris Lavis to talk about her experience of being her son’s carer.

Chris’ son Andrew attempted to take his own life after a manic psychotic episode and came under our care here at Oxford Health.
In this video, Chris speaks about how an intervention by her son’s care co-ordinator completely change her life and the lives of her son and family.

Dominic Hardisty, chief operating officer for Oxford Health, said: “I think it’s important for us to recognise the great work that’s going on here at Oxford Health and recognise the impact our staff are having on people’s lives every day.

“We are on a journey here at Oxford Health and we want to be seen as a leading NHS trust for the work we do with families, friends and carers.”

Last year as part of the launch of the I Care You Care strategy, Oxford Health laid out its ambition to be the first trust to achieve three-star Triangle of Care accreditation by the Carers Trust – already being one of only 10 trusts to have two stars.

“We know that there is still work to do, but we’ve made great strides over the past year and I’m delighted to hear about some of the successes we are having.”