We want to be both more supportive, compassionate and engaging for patients, families and staff and to improve how we learn from such incidents.
This change is in line with NHS England’s Patient Safety Incident Response Framework, the new national NHS policy, which focuses on understanding how and why incidents happen, rather than apportioning blame, to improve learning and make care safer.
We want the public to help shape these changes at Oxford Health and design our new approach to patient safety. If you would like to share any experience of having been involved in an investigation at Oxford Health in the past or want to share your ideas for how things need to change, we would really like to hear from you.
You can give feedback anonymously through this survey. We will use the information to inform how we improve. If want to share your views in more detail, please email firstname.lastname@example.org. You can speak to us one-to-one or in group sessions, face-to-face to remotely.
The Trust will be working to implement the Framework over the next 12 months. To find out more about the NHS England changes and watch some videos about them click here.
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Published: 11 May 2023