Oxford Healthcare Improvement
Supporting Oxford Health to provide safe, better quality care to its patients and improve the working lives of its staff.
About us
Addressing challenges
As the NHS faces unprecedented challenges from an ageing population, restricted resources, rapid innovation and changing expectations, NHS organisations need to maintain and improve quality, and support staff while simultaneously reducing costs.
To do this, there is a need to develop and improve services, and evaluate the impact of those changes.
The Oxford Healthcare Improvement Centre trains and develops Oxford Health staff to deliver better and safer care through a programme of quality improvement projects, training and research.
Collaboration
We work with national and international organisations, universities, health and social care providers, commissioners, the academic health science network, patient safety collaborative and industrial partners.
The need
- To meet the needs of patients, families and staff at local level. Everyone has stories of problems they would like to fix, improvements they would like to make ‘if only I had the time’ and ‘if only I knew how’. Operational priorities are always critical but, alongside this, all organisations need a capacity for longer term problem solving.
- A host of organisations including the Care Quality Commission, NHS England and other NHS leaders realise the NHS needs to substantially increase its capacity to learn, reflect and to make sustainable long-term improvements. The NHS is brilliant at short-term firefighting and managing immediate crisis. This is necessary but we also need a capacity to deal with long term vulnerabilities in the system, which cause distress, harm, waste and staff exhaustion.
Forward thinking
OHI has been formed to work with everyone in the Trust to support the development of this longer-term improvement capacity. We do this by:
- Training and support to lead improvement projects. We run a ‘Leading Improvement’ programme over one year and a ‘Frontline programme’ over six months and contribute to many other Trust courses.
- Collaborative improvement projects with Trust teams to define and analyse a problem, develop measures and interventions, implement change programmes, sustain and spread changes over time.
- Horizon scanning for future projects and identifying stakeholders, literature review, measurement, data analysis, leadership support, and longer term sustainability.
Learn more
We are based at the Warneford Hospital in Headington, Oxford, which is also where Oxford Health is headquartered.
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