Telephone guided self-help
Telephone guided self-help is the first step to access one to one support.
It involves working through self-help material specific to your difficulties with support from your psychological wellbeing practitioner (PWP).
You will receive up to six 30-minute sessions of guided help. The sessions are normally held every two weeks. Most appointments are via telephone or digital unless a clinical need is identified in which case sessions can be face to face.
We will introduce you to self-help material to help you to get the most from it.
Benefits
Other forms of one to one support
One to one treatment can be received face to face at venues across Oxfordshire or digitally via Microsoft teams.
Expectations
What to expect from us:
- Our team are supervised and trained in the therapies offered to ensure you receive the highest quality of care.
- We work alongside you and are committed to keeping you and others safe. There may be occasions when we need to share some information with other services to do this.
- To help you in the best way we can, we keep information about your care on a secure and confidential computer system.
What we expect from you:
- To commit to time limited appointments and be willing to consider the idea of making changes to get the most from therapy.
- Tell us as soon as possible if you are unable to attend your appointment.
- If you do not come to a booked appointment we will call and then write to you to see if you would still like treatment. If we do not hear from you, we will assume that you no longer want therapy and will refer you back to the care of your GP.
Locations
Our support sessions, if face to face, take place at venues across Oxfordshire.
What if I am outside of the UK?
If you are outside of the UK (holidaying, studying or working) at any time, we are unable to offer you care.
Our clinicians will routinely ask about your whereabouts as part of checking you are in a confidential and safe place to be able to proceed with the appointment, if not you will be offered the opportunity to rebook for when you are back in Oxfordshire.
Page last reviewed: 9 May, 2024