We are always interested to hear your views of our service. It is important to us, as your feedback helps us make sure we are delivering the right services for you and your family.

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Good or bad, please tell us about your experiences, as we want to know what you think. We welcome feedback from young people, carers and professionals.

You can give feedback via iWantGreatCare:

Get in touch

We know that occasionally things might not be to the standard you expect; if that does happen, please contact us as soon as possible so we can resolve any issues you may have as quickly as possible.

Please contact the Phoenix team at:

East Oxford Health Centre,
2 Manzil Way

Operational Manager: Kathryn Tolson

Patient Advice & Liaison Service (PALS)

If you are unable to resolve your concerns by talking to a member of our team, please contact the Patient Advice & Liaison Service (PALS), which provides support and advice to patients, their families and friends.

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Page last reviewed: 10 February, 2023