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Dental Services

Commissioned shoot for Oxford Health

Who we are and what we do

The Oxfordshire Salaried Primary Care Dental Service (OSPDCS) is a service within Oxford Health NHS Foundation Trust (OHFT). It is a primary care dental service based across Oxfordshire which provides specialised dental care to patients who cannot be treated in general dental practice but do not need to be treated in hospital such as those with medical conditions, learning or physical disabilities, anxiety or phobia, mental health issues and children/adults requiring special care dentistry, including orthodontics.
The service has 10 clinics across Oxfordshire which provides a comprehensive range of dental treatment to patients of all ages. Some of the clinics are able to provide treatment with sedation (inhalation and intravenous) and patients requiring general anaesthetic are treated at the Horton and John Radcliffe Hospitals. Disabled access and limited parking is available at all clinics. For patients with mobility issues there is a hoist available in the clinic at East Oxford Health Centre, or dental care and treatment can be provided in patients’ homes for those who are eligible.

Our team and clinics

Download our patient information leaflet for printable information.

We have a friendly team in each clinic that is skilled and experienced at offering a wide range of dental care.

Staff members take time with patients to make sure they are involved in their care plan and treatment choices.

Where possible, patients are seen in a clinic convenient to them. We have ten clinics across Oxfordshire.

All the clinics have wheelchair access and facilities for patients with disabilities and there is a hoist available at East Oxford Dental Clinic for patients who have difficulty transferring into the dental chair.
Clinics are located in: Abingdon, Banbury, Bicester, Didcot, East Oxford, Luther Street, Kidlington, Wallingford, Wantage and Witney.

There is limited parking available at many of the clinic sites, please consider using alternative methods of transport.  Some of the sites have ‘pay and display’ car parks, for more information please visit: www.oxfordhealth.nhs.uk/news/new-pay-display-parking-charges/

Why have you been referred?
You have been referred from either your regular dentist or by another health professional who might be working with you because they feel that you would benefit from receiving your dental care from us. So, we look forward to meeting you for your assessment appointment and helping you with your dental care.

What can I expect at my first appointment?
We will aim to offer you an initial assessment appointment within 12 weeks of referral. Once referred, you will receive a letter offering you an appointment.

Initial Assessment
Please arrive 15 minutes before your appointment. Please bring with you information regarding any medication that you are currently on, any dentures that you have and a friend or carer if you wish. You will be seen by a dentist who will who will talk through your dental history, discuss your current needs and carry out a dental examination. If you require any treatment then this will be discussed and any questions you have will be answered.

Keeping your appointment
If you cannot make an appointment or no longer need it please let us know so we can offer it to someone else. If you are running late, please call the clinic to let us know.

In an Emergency
If you have a dental emergency, please see http://www.oxfordhealth.nhs.uk/support-advice/what-to-do-in-an-emergency/
Finding an NHS dentist
To find a general dental practice, please visit www.nhs.uk or call 0300 311 22 33.

Dental Costs
The charge you pay depends on the treatment you need to keep your mouth, gums and teeth healthy. You will only ever be asked to pay one charge (either band 1, 2 or 3) for each complete course of treatment, even if you need to visit your dentist more than once to finish it.
Please see the NHS Choices page for the most up to date information about charges for dental work.

The repair or replacement of removable braces, including retainers, will be charged at 30% of Band 3).

You may be eligible for help with all or part of the costs of your NHS dental treatment.

For advice on how to get help with health costs, visit the NHS Choices website page on help with health costs or call 0300 330 1348.

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The Dental Service Health Promotion Team’s job is to promote good oral health. The team offers services across Oxfordshire and also has a project running across Slough Borough Council. The team are able to assist health and non-health professionals with oral health promotion training and resources, as well as providing information and education sessions to the public.

If you or someone you care for is continuing to find it difficult to keep a healthy mouth, please ask your dentist for help and advice.

If you would like more information about any of our projects in Oxfordshire or Slough, please get in touch: oral.health@oxfordhealth.nhs.uk or call 01865 904076 during office hours.
Slough Healthy Smiles Project – find out more about about the project, or download our leaflet.

change_4_lifeLifestyle factors such as diet and nutrition, smoking, alcohol and drugs can damage your teeth.  For advice and tips about healthy living, diet, exercise and food swap ideas for the whole family visit www.change4life.co.uk

For free advice and help about quitting smoking contact 0800 2461072 or visit www.smoke_free_oxfordshiresmokefreelifeoxfordshire.co.uk

For turning_pointfree advice and help with alcohol or drugs, please contact 0800 246 1072 or visit www.turningpoint.co.uk

Abingdon

Abingdon MainAbingdon Dental Clinic

Abingdon Hospital

Marcham Road

Abingdon

OX14 1AG

Tel: 01865 904075

Banbury

BanburyBanbury Dental Clinic

Orchard Health Centre

Cope Road

Banbury

OX16 2EZ

Tel: 01865 904080

Bicester

BicesterBicester Dental Clinic

Bicester Health Centre

Coker Close

Bicester

OX26 6AT

Tel: 01869 904004 

Didcot

DidcotDidcot Dental Clinic

Didcot Community Hospital

Wantage Road

Didcot

OX11 0AG

Tel: 01865  904070

East Oxford

East Oxford Dental Clinic

East Oxford Health Centre

Manzil Way

Cowley

Oxford

OX4 1XD

Tel: 01865 904060

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Kidlington

KidlingtonKidlington Dental Clinic

Kidlington Health Centre

Oxford Road

Kidlington

OX5 1AP

Tel: 01865 374533 

Luther Street

Luther StreetLuther Street Dental Clinic

Luther Street

P O Box 7,

Oxford

OX1 1TD

Tel: 01865 726008

Wallingford

WallingfordWallingford Dental Clinic

Wallingford Hospital

Reading Road

Wallingford

Oxon

OX10 9DU

Tel: 01865 904085

Wantage

Wantage 2Wantage Dental Clinic

The Health Centre

Mably Way

Wantage

OX12 9BN

Tel:  01235 774554

Witney

WitneyWitney Dental Clinic

Witney Hospital

Welch Way

Witney

OX28 6JJ

Tel: 01865 904090   

Overview:
The team accepts referrals for all patients who meet the referral criteria. Referrals are accepted from staff working across any team or service in Oxford Health NHS FT, General Dental Practitioners, General Medical Practitioners or any other health or social care professional. Referrals are not accepted for routine treatment on fit/healthy patients unless there are issues about accessing NHS dentistry locally.

If your patient needs to see a dentist please use the information below to identify which service would be the most appropriate.

dentalservices_chart
Children: referrals are accepted for children with behavioural problems or with disabilities that need special care, including orthodontics; routine paediatric dentistry where treatment by the referring practitioner has been attempted and not been successful or post dental trauma which requires specialist management.

Adults/Older Adults: referrals are accepted for adults and older adults requiring specialist management of specialist dental problems or patients with a mental or physical health disability that need special care.

If you are in any way uncertain, please contact the service on 01865 904040 to discuss the suitability of specific referrals.

To refer a patient, please complete a referral form for Oxfordshire or Berkshire, and email completed form to: dental.referrals@nhs.net.

Alternatively, they can be posted to: Dental Referral Bureau, Oxfordshire Salaried Primary Care Dental Service, Astral House, Granville Way, Bicester OX26 4JT.

We aim to offer patients an initial assessment appointment within 12 weeks of referral, although please note that referrals for urgent oral cancer cases should be sent directly to the two-week wait service and not to the central referral bureau.

Useful documents:

referral_guidelines
oxfordshire_referral_form
berkshire_referral_form

In an Emergency

If you have a dental emergency, please see http://www.oxfordhealth.nhs.uk/support-advice/what-to-do-in-an-emergency/

During Working Hours
If you have an NHS dentist and need urgent treatment, contact your dentist for advice. If you do not have an NHS dentist call 0300 311 2233 or visit www.nhs.uk to find one.

Out of Hours
If you have a problem outside normal practice hours, or you are in pain, you can first try helping yourself by taking painkillers, if you are able to take them. If you feel the problem cannot wait until normal practice hours, you can call 111 for advice.

When to go to A&E
– If you are in severe pain that is not helped by painkillers
– If you are bleeding a lot and it won’t stop
– If you have trauma of the face or mouth after a recent accident or injury

Children & Young People services

Last updated: 24 April, 2017

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