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Oxford Health NHS Foundation Trust

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Media enquiries

Our communications and engagement team handles all media enquiries on behalf of Oxford Health NHS Foundation Trust. 

What to expect

Our aim is to work with the media positively and proactively and to respond to all media enquiries within three hours.

On rare occasions, where the enquiry is of a highly sensitive or complex nature this might take slightly longer, but we will always work with you to ensure deadlines are met.

Patient confidentiality

Patient confidentiality is our priority and therefore we are unable to disclose any information about a patient unless we are given permission from the individual. We are also unable to share information about a patient’s treatment, care or diagnosis.

Permission

Interviews, filming or photography is prohibited on or around trust sites and needs our prior permission.

To obtain permission, or to arrange an interview with trust staff, please contact the communications and engagement team who will be happy to help with your request.

How to contact us

Switchboard: 01865 901000. Please ask to speak to the Communications and Engagement team.

Contacting us out-of-hours

For urgent media enquiries out of hours (Monday to Thursday 5pm to 9am and from Friday 5pm to Monday 9am) please contact our main switchboard: 01865 901000 and ask to speak to the duty director. 

They will link in with the on-call communications and engagement manager as required.

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This is a prescribed app. It should only be used alongside a face to face intervention provided by a mental health worker. Check with your local service to see if they subscribe to the app.

Coronavirus (COVID-19): We are not allowing visitors to any of our hospital or inpatient sites in order to protect our patients and staff who care for them from the spread of COVID-19 (coronavirus). This is with effect from Monday 23 March 2020 until further notice.

New! Call the Oxfordshire and Buckinghamshire Mental Health Helpline if you need help with a mental health problem, but it is not an emergency.
This number replaces 111 for mental health advice in Oxfordshire and Buckinghamshire. Learn more…

  • For adults and older adults call 01865 904 997
  • For children and young people call 01865 904 998