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Buckinghamshire Safe Haven

If you experience mental health crisis in the evening, you can get support with Buckinghamshire Safe Haven by calling 07508350553

Bucks Safe Haven is an out-of-hours, non-clinical space offering crisis support, signposting, safety planning and listening support over the weekend.

Bucks Safe Haven is open on Sunday, Monday, Tuesday & Wednesday from  6.30pm until 12 midnight.

The referral line is open from 6pm on the day of the service. Last entry is 11pm.

You must call first.

We may not have a space if people arrive at the venue without calling ahead.

  • Buckinghamshire residents over 18 who are experiencing a mental health crisis who wish to access support, and could benefit from a supportive, non-clinical environment out of hours
  • People who historically may have attended the emergency department, in the absence of other options for accessing assessment, support and safety
  • People who may be at risk of self-harm or suicide, but no immediate risk to themselves or others.
  • People younger than 18 years, or those living outside of Buckinghamshire
  • People presenting an immediate risk to themselves or others
  • Anyone likely to be disruptive or aggressive in an informal social environment
  • Anyone who needs immediate medical treatment
  • People who are significantly intoxicated with alcohol or drugs on arrival will not be admitted

We offer:

  • A safe place to be during the crisis
  • Someone to talk to, if you want
  • An opportunity to work on safety planning, coping skills, and relaxation techniques.
  • An opportunity to use the space to relax, listen to the music, or use art materials,
  • Refreshments
  • Staff who come from a range of backgrounds and offer person-centered support

We are unable to offer:

  • A Section 136 Place of Safety
  • Regular ongoing support
  • Formal clinical psychiatric assessment
  • Medical care
  • All-night support: we close at 12 midnight.
  • Transport to or from the venue
  • Telephone support

You can self-refer yourself, or a health care professional can refer you.

Anyone making a referral needs to call us in advance: we may not have a space if people arrive at the venue without calling ahead.

You can call us on 07508350553 or email us on

We are located at Peach Tree House, Whiteleaf Centre, Bierton Road, Aylesbury HP20 1EG. Click here for directions

Bucks Safe Haven is open on Sunday, Monday, Tuesday & Wednesday from 6.30pm until 12 midnight. Last entry is 11pm. Please see above for operating times.

Adult services

Last updated: 28 February, 2020

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Coronavirus (COVID-19): We are not allowing visitors to any of our hospital or inpatient sites in order to protect our patients and staff who care for them from the spread of COVID-19 (coronavirus). This is with effect from Monday 23 March 2020 until further notice.