Seeking advice from the team

Step 1

If you have a general query about dressings, treatment pathways, equipment provision etc, there is a wealth of information on this website which is designed to help you with your clinical decision making.

Step 2

If the information you need is not here, contact your Tissue Viability Resource Nurse (ReN), or a more experienced colleague. ReNs have had additional training from the TV team and so may be able to advise you.

Step 3

If your query cannot be answered by the above, you should email the TV team. When your email is delivered to the TV team inbox, you will receive an ‘out of office’ reply that states the email has been received. If you do not get this, the email has not arrived and therefore, you should resend it.

Step 4

If you are with the patient and discover something serious that needs immediate advice and guidance, or there is a sudden deterioration in a patient you have emailed about you should ring the team administrator on 01865 904959/ 904271. Please do not ring in with routine queries; you will be redirected to our email service.

Step 5

Tissue Viability Referral – This should be submitted when the plan of care that has been implemented following the assessment, is not progressing as expected.

This form includes referrals for complex wounds, chronic oedema, skin problems and pressure damage problems associated with seating and posture.

You should only complete the section(s) that apply to your patient. If requesting equipment, you will need to complete a separate equipment request form.

Page last reviewed: 30 November, 2023