NHS Buckinghamshire Talking Therapies does not offer support for mental health emergencies or crises.

If you feel desperate or you need to talk to someone urgently, you could phone:

  • Oxfordshire & Buckinghamshire Mental Health Helpline on NHS 111
  • Your GP or their Out of Hours service
  • Samaritans on 116 123

If the emergency is life threatening, call 999.

Emergency contacts

Safe Haven

If you experience mental health crisis at the evening or weekend, you can get support with your local Safe Haven. Safe Haven is an out-of-hours, non-clinical space offering crisis support, signposting, safety planning and listening support.

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Given the current need for social distancing, Safe Haven are currently running a ‘one in-one out’ Service and their referral line must be called first.

Buckinghamshire Safe Haven (Peach Tree House, Bierton Road, Sapphire Way, Aylesbury HP20 1EG)

Sunday, Monday, Tuesday & Wednesday from 18:00 (6pm) until Midnight. Safe Haven is not a drop-in service. You must call the referral line first which is open from 6pm on the day of the service. Last entry is at 11pm. Referral line: 01296 453017

Wycombe Safe Haven (260 Desborough Road, High Wycombe HP11 2QR)

Open 7 nights a week from 18:00 (6pm) until Midnight. You must call the referral line first which is open from 6pm on the day of the service. Last entry is at 11pm. Referral line: 01494 218 098.

NHS 111 Online

Available 24 hours a day, 7 days a week. NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

To get help from NHS 111 go to 111.nhs.uk (for people aged 5 and over only).


Offering free, confidential, emotional support and befriending in complete confidence at any time of the day or night.

GP support

Make an urgent appointment with your regular GP, as this is usually the first point of contact for anyone concerned about mental health problems. Alternatively, your GP surgery will usually provide an answer phone message advising you of who to contact in an emergency, together with other useful telephone numbers.

If you need out-of-hours support just google “out of hours GP in… (enter your location)”.


Offers and provides information and emotional support to those experiencing mental health difficulties, their families and carers.

  • Phone: 0300 304 7000 (between 4.30pm & 10.30pm every day).
  • Website:  www.sane.org.uk

The Campaign Against Living Miserably (CALM) is leading a movement against male suicide. Anyone can hit crisis point. They run a free and confidential helpline and webchat – 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems.

  • National helpline: 0800 585858(open 5pm – midnight, 365 days a year)
  • Website: www.thecalmzone.net

Page last reviewed: 14 April, 2023