F.A.Q.
Frequently Asked Questions:
Who is eligible to be referred to your service?
Adults aged 18-65 with a GP in Oxfordshire who experience significant symptoms of ADHD and significant impairment to their daily functioning.
Almost all our referrals are made by a patient’s GP (or another NHS healthcare professional). We do not accept self-referrals.
Please see our ‘Referrals’ page on this website for more information.
What services do you provide?
We currently see patients for a diagnostic assessment and initial titration of medication where applicable.
We also see patients for a ‘Post Diagnostic Consultation’. This is for patients previously diagnosed with ADHD who require a clinical appointment specifically for a change in their treatment or a review of their diagnosis.
We are not commissioned to provide on-going prescribing or annual medical reviews (see more information in the ‘Do you offer on-going prescriptions and annual reviews?’ FAQ below).
Why are you paused to new referrals at present?
We have taken the difficult decision to pause to all new referrals so we can focus solely upon seeing patients for assessment and treatment.
Due to the unprecedented number of referrals we receive each month as a small team, we spend a significant amount time processing new referrals and responding to existing referral queries, which results in less time seeing patients.
This decision has been made with our commissioners (BOB ICB – Buckinghamshire, Oxfordshire, and Berkshire West Integrated Care Board) and the senior executive team of the Oxford Health NHS Foundation Trust. This situation is under regular review.
Am I still on the waiting list?
Please be reassured that you remain on our waiting list unless we have written to you to advise otherwise, or you have informed us that you no longer want an assessment or have had one elsewhere.
The Oxfordshire Adult ADHD service has no access to the NHS app, any messages received via the app are not directly from this service.
Where am I on the waiting list?
The service currently has 3 waiting lists
- Assessment – This is for people who have been accepted for assessment for ADHD.
- Post diagnostic consultation – This is for patients previously diagnosed with ADHD who require a clinical review specifically for a change in their treatment or a review of their diagnosis.
- Medication titration – This is for people who have been assessed and diagnosed by our team and would like to commence medication.
At present we are not able to provide individual waiting list timeframes, as there are several factors which are not possible to accurately predict (and which means your timeframe might change). We appreciate this is frustrating news.
We understand that our long waiting list is likely to be a contributing factor in any mental distress you are currently experiencing. as a non-emergency NHS service, we have a service policy of offering appointments purely on the basis of referral date, and we are unable to accelerate or prioritise your referral in any way.
We are doing our best to see as many people as quickly and as safely as possible, and we are sorry for the considerable length of time it is taking for you to be offered an appointment.
Whilst you are waiting to be seen, you may find some of the material on the ‘Resources’ section of our website useful.
If you become worried about your mental health and require support please contact one of the following services:
- You can contact your GP.
- Call NHS 111 for the 24/7 Mental Health Helpline if you need urgent mental health support. This service is available to people of all ages in Oxfordshire & Buckinghamshire.
- Text the word ‘SUNRISE’ to 85258 for the 24/7 mental health text service to be connected to a mental health professional who will listen empathetically, provide support and signpost to local services where appropriate.
- Alternatively, you can call the Samaritans on 116 123
What support can I access whilst I'm waiting?
Please see our ‘Resources’ page on this website for different forms of support which you may find useful.
If you are experiencing significant difficulties with your mental health, you should seek support via your GP or via the Oxfordshire and Buckinghamshire NHS 24/07 mental health helpline via 111.
Do you provide on-going prescriptions and annual reviews?
We are not commissioned to provide on-going monitoring or specialist annual reviews of ADHD medication. In Oxfordshire at present, on-going monitoring is often carried out by your GP under a ‘Shared Care Agreement’. However, some Oxfordshire GP surgeries have recently decided not to enter into a Share Care Agreement with our service as they have concluded it is unsafe for them to prescribe with no service commissioned to carry out the required specialist annual reviews. As such, they have decided not to provide on-going prescriptions of adult ADHD medication until specialist annual reviews are commissioned by the NHS in Oxfordshire. This matter is being urgently discussed with the body which commissions and funds all NHS services in Oxfordshire – BOB ICB (Buckinghamshire, Oxfordshire, and Berkshire West Integrated Care Board), and we hope there will be a resolution soon.
As a service, we are commissioned to offer a diagnostic assessment and initial titration of medication (where applicable) to adults aged 18-65.
We also provide a ‘Post Diagnostic Consultation’. This is for patients previously diagnosed with ADHD who require a clinical review specifically for a change in their treatment or a review of their diagnosis.
Page last reviewed: 9 June, 2025