Child and Adolescent Mental Health Service

Advice for professionals

Child & Adolescent Mental Health Services (CAMHS) help children, young people and their families who are experiencing mental health difficulties.

We offer them opportunities to learn new skills to help them to help themselves. We may see children and young people for a short time with one professional involved, or help over a longer time, with input from more professionals.

Children and young people might be seen individually, with a family member, or in a group, depending on their individual needs. We offer evidence-based treatments, which have been tested to ensure that they work.

We will also treat children or young people in an emergency if they need help for a serious mental illness, like if they are feeling very low and have been thinking about harming themselves. Parents and carers can also be offered support regarding their child’s mental health.

Further information

For additional service information aimed at professionals, please visit the services section on our main website:

www.oxfordhealth.nhs.uk/services/directory/children-services/

Referrals

If you believe the life of a child or young person is at immediate risk, please dial 999 straight away or send them to the nearest Accident & Emergency department.

If it is not life threatening, but you feel they need immediate help, you could contact 111 who will be able to advise you about what to do.

Alternatively you could contact your family doctor (GP), school health nurse or teacher who will be able to contact your local CAMHS service for you if needed.

Do not use our online referrals form for urgent help.

We triage all referrals, but if you have concerns please call us on on the numbers below.

  • In hours, Monday-Friday, 08.00-18.00 (09.00-17.00 for Swindon, Wiltshire and BaNES), please call us straight away:
    • Bath & NE Somerset: 01865 903 889
    • Buckinghamshire: 01865 901 951
    • Marlborough: 01865 904 666
    • Melksham: 01865 903 777
    • Oxfordshire: 01865 902515
    • Salisbury: 01722 336 262 ext 2779
    • Swindon: 01865 903 422
    • Wiltshire: 01865 904 666
  • Young people and parents or carers should call 111.
  • Alternatively contact GP out of hours.

We will respond within 5 working days of receiving the referral.

GPs please use the referral form on your GP system.

Other professionals please complete a CAMHS  referral form. Please ensure you include sufficient information for us to screen the referral appropriately, and that the child, young person and family or carers have given consent for treatment and to share their personal information.

Young people aged 16-17 can self-refer without going via their GP or other professional, Monday-Friday, 08.00-18.00, by calling:

  • Bath & NE Somerset: 01865 903 889
  • Buckinghamshire: 01865 901 951
  • Oxfordshire: 01865 902515
  • Swindon: 01865 903 422
  • Wiltshire: 01865 904 666

We will within 4 weeks of receiving the referral.

Please contact CAMHS to request our referral criteria.

You can use our referral form to refer a young person to CAMHS. Click on the button below to make a referral now.

Information for GPs

Out of hours, GPs please call:

  • Bath & NE Somerset: 01865 903 889
  • Buckinghamshire: 01865 901 951
  • Oxfordshire:01865 902 515
  • Swindon: 01865 903 422
  • Wiltshire: 01865 904 666

…and ask for CAMHS crisis on call (young people or parents / carers should call 111).

If it’s an emergency and a young person needs help now, phone 999 or send them to their nearest Accident & Emergency department. This is if a life is at immediate risk.

If it is not life threatening, but you feel they need immediate help, you could contact 111 who will be able to advise you about what to do.

In all other cases, phone:

  • Bath & NE Somerset: 01865 903 889
  • Buckinghamshire: 01865 901 951
  • Oxfordshire: 01865 902515
  • Swindon: 01865 903 422
  • Wiltshire: 01865 904 666

If you have particular concerns about a case or are not sure of its clinical priority, please call us on the relevant number above – we triage all referrals.

For other referrals, please use the CAMHS referral form on your GP system – we will respond to these as Routine referrals.

If you have concerns relating to a child’s welfare, you must refer the child to social care promptly, notwithstanding any need they have to also be referred to CAMHS (which is a separate referral).

Young people aged 16-17 can now ask to be seen directly by CAMHS without going via their GP. For more information, please see our Self-Referrals page.

Young people who have used CAMHS have put together this useful letter outlining what to expect when referred to the service – please do consider sharing this with them as helpful. In addition, you can use this printable version of our Positive Mental Health Guide to share with any young people you are referring to our service.

We welcome requests for advice – please contact our single point of access service between 08.00-18.00 on:

  • Bath & NE Somerset: 01865 903 889
  • Buckinghamshire: 01865 901 951
  • Marlborough: 01865 904 666
  • Melksham: 01865 903 777
  • Oxfordshire: 01865 902515
  • Salisbury: 01722 336 262 ext 2779
  • Swindon: 01865 903 422
  • Wiltshire: 01865 904 666

These guidelines are intended to help school and residential staff to support young people who harm themselves and to access appropriate services where needed.

www.oxfordhealth.nhs.uk/harmLESS

Contact us

  • Bath & NE Somerset: 01865 903 889
  • Buckinghamshire: 01865 901 951
  • Marlborough: 01865 904 666
  • Melksham: 01865 903 777
  • Oxfordshire: 01865 902515
  • Salisbury: 01722 336 262 ext 2779
  • Swindon: 01865 903 422
  • Wiltshire: 01865 904 666