Patient feedback

We are continually looking to improve and enhance our service and value your feedback.  You can speak to us regarding this, or you may want to use one of the following routes:

Patient Participation Group

Be a participant of the group and provide direct input into how services are delivered.

Please e-mail lsmcreception@oxfordhealth.nhs.uk or phone us 01865 901571 to enquire about the next PPG or provide feedback.

I Want Great Care

To give us feedback on our service, please visit oxfordhealth.iwgc.net and enter the code 3847. If you are unable to complete the online form, please ask for a paper copy when you next visit us.

Please complete the IWGC questionnaire here New – Review – iWantGreatCare.

Healthwatch Oxfordshire

Feedback can also be provided through Healthwatch Oxfordshire, an independent health and social care watchdog: Healthwatch Oxfordshire

To make a complaint

We are sorry that you feel that you wish to make a complaint.  Please raise this with our Practice Manager who will do what they can to resolve any problems that you are experiencing.

• Email: lsmcreception@oxfordhealth.nhs.uk
• Phone: 01865 90 1571

If after speaking to the Practice Manager you feel that you would still like to make a complaint, or you would prefer not to discuss the matter with them, please contact the Patient Advice and Liaison Service (PALS).