Non-urgent advice: In an emergency
Medic Support does not offer support for mental health emergencies or crises.
If you feel desperate or you need to talk to someone urgently, you could phone:
- Your GP or their Out of Hours service
- Samaritans on 116 123
- Oxfordshire & Buckinghamshire Mental Health Helpline on NHS 111
- Berkshire Mental Health Crisis Team on 0800-129-9999
Dial 999 if you think that your life, or that of another person, is at immediate risk.
If you require urgent medical care (for example, after self-harm) call 999 for an ambulance or go straight to A&E
Or ask someone else to call 999 or take you to A&E.
If it’s not an emergency, but you need medical help fast for a physical health problem, dial 111
Non-urgent advice: Oxfordshire and Buckinghamshire Mental Health Helpline
Call the 24/7 Oxfordshire and Buckinghamshire Mental Health Helpline by dialling 111 if you need urgent mental health advice for adults, older adults, children or young people. This service is only available to those with an Oxfordshire or Buckinghamshire GP.
Non-urgent advice: Safe Haven
MIND ‘Safe Haven’ service offers short-term additional support out of hours for people who are over 18 and experiencing a mental health crisis. They have hubs in Oxfordshire, Buckinghamshire and Berkshire:
| Oxfordshire (including Berkshire East) | Buckinghamshire (including Berkshire East) | |
| Phone | 01865 903 037 | Aylesbury 01296 453 017
(Sunday-Wednesday) High Wycombe 01494 218 098 (7-nights a week) |
| Days | Friday – Monday | 7 days a week |
| Time | 6.00pm – 10.00pm | 6.00pm – midnight |
| Website | Oxfordshire Mind | Buckinghamshire Mind |
Non-urgent advice: Samaritans
You can call them any time 24/7 on 116 123. Someone will listen to you without judgement or telling you what to do.
SANEline
Offers and provides information and emotional support to those experiencing mental health difficulties, their families and carers.
- Phone: 0300 304 7000 (between 4.30pm & 10.30pm every day).
- Website: www.sane.org.uk
CALM
The Campaign Against Living Miserably (CALM) is leading a movement against male suicide. Anyone can hit crisis point. They run a free and confidential helpline and webchat – 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems.
- National helpline: 0800 585858(open 5pm – midnight, 365 days a year)
- Website: www.thecalmzone.net
Page last reviewed: 27 October, 2023