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Health Visiting Service

Getting Advice & Giving Feedback

How to get in touch with a health visitor for advice

Non-urgent advice: Get in touch

For any concerns or questions about the health of your child/children, please contact our Parentline 0-4 TEXT 07312293081.

If you need to make or change appointment please call our Single Point of Access (SPA) 01865 903 800.

Outside our normal office hours, please contact your GP via the 111 service for non-urgent support. For emergencies, please dial 999 or 112.

Child developmental and emotional milestones

What to expect when. If you have any concerns your child is not meeting these milestones please contact us (see above)

Child developmental and emotional milestones 0-5 (Solihull Approach)

Breastfeeding advice and support

There is significant countywide breastfeeding support to give advice on the establishment and sustaining of breastfeeding. To access that support, please see the link here:

Infant feeding support – Baby lunchboxes and enhanced feeding support

There are also videos and links to other support services here:

Feeding your baby – Health Visiting Service

Supporting our armed forces community


“Early Help” – if you feel you need extra support

At times any families may need a bit of extra support – and when that happens, it’s ok to ask for help. Early help is there to make sure worries don’t become bigger and you get the support you need at the right time.

  • There are lots of different reasons you might need early help:
  • You could be worried about your own or your child’s health, development or behaviour, or how things are going at nursery.
  • You could be caring for others, or maybe you’ve had a bereavement in the family, and it’s made life a real challenge.
  • It may be that you’re worried about money or housing and how it’s affecting your family.
    Maybe you or your family are affected by domestic abuse, mental health, drugs, alcohol or crime

If you feel your family and children may benefit from extra support and early help, please talk to your health visitor. We will only be too happy to help and bring in any additional support that may be helpful to you and your family. The leaflet below gives some further information about the support “Early Help” can provide.

22-0049-A4-Leaflet_Early-help-guide-for-families.pdf (

Easy Read

Healthy Start Vitamins Easy Read: Easy Read leaflet – Photography.pdf

Easy Health | Home


Your feedback really helps us! We can do more of what we do well and improve where we need to. Let us know what you think!

For general HV feedback

‘I want great care’ patient feedback, Please use the right code for your health visiting team.

or use our “Microsoft Forms” feedback forms here:

HV Service Feedback


Are you interested in becoming a health visitor or working in the health visiting service? If so, get in touch with us via Facebook.