The team received their certificate from service manager Sally Jones who had also nominated her colleagues. She wrote:
“The Healthy Minds Ops Team supports and cares for our extended staff group of around 300, including a high proportion of trainees and new starters each year.
“A stand-out feature of the team is their ability to develop innovative systems that run smoothly and reliably, easing the load for clinical colleagues. The reliability they provide allows for momentum to be maintained even during staff absences. By embodying high standards in everything they do, our Ops Team help our staff to be as excellent as they can be.
“As one senior colleague sums up: ‘I feel I can totally rely on the Ops Team. They give me confidence to hand over responsibility for things which frees up my time for supervision and patient appointments and really allows me to focus on my role’.”
In the picture above from left: Sally Jones (Service Manager), Josef Landsberg (Deputy Clinical Lead), Lauren Whitehouse, John Pimm (Clinical Lead) and guide dog Monty, Yinka Okungbowa, Sally Tacon, Kim Sattar and Gloria Okello.
Published: 12 October 2022