Buckinghamshire Primary Care Mental Health Hub (PCMHH)
What we do
The PCMHH Team brings together a range of health care professionals and support staff, to provide care and treatment to patients in their own communities.
The aim is to deliver more proactive and responsive care to reduce unnecessary hospital admissions, secondary MH referrals, or repeat GP appointments wherever possible.
How we work
PCMHH Teams aim to offer a collaborative approach to co-ordinate care for people with multiple long-term conditions by providing better, local and faster access to services for patients at an earlier point in the care journey. PCMHH Teams offer careful, holistic assessments based on a biopsychosocial care model.
Who we help
Many people will have social, psychological, economic and environmental factors that cause additional complexities to their needs. Hence the care response needs to be fully integrated across health, social care, housing, employment, benefits and voluntary sectors.
Our objectives
Key objectives of PCMHH Teams include:
- Improving outcomes for Severely Mentally Ill (SMI) and Personality Disorder patients
- Improving access to psychological offers
- Delivering an improved, holistic offer for physical health
- Improving levels of employment and training access
- Offering patients better & faster access to VCSE, improving social outcomes
- Offering smoother transitions between services
- Reducing re-referrals i.e. treating people multiple times
- Ensuring that the voice of the service user is clearly heard
Advice and guidance
The Mental Health Advice & Guidance Service allows GPs to send queries about mental health and psychiatric issues directly to a Senior Mental Health Practitioner within the Oxford Health Gateway Team.
If needed they will escalate directly to the Gateway general Adult or Older Adult Consultants. You can expect a response within 3 working days via the E-Referral System.
Clinical questions, including diagnostic queries, such as which service might be most appropriate for the patient can be submitted if the patient is sufficiently well to remain in primary care.
The service is now live for Buckinghamshire
Referrals (professional referrals only)
- Response times: 3 working days
- Hours of operation: 9.00am to 5.00pm
- Monday to Friday, excluding Bank Holidays
The service mame is accessed via the E-Referral System (Choose and Book).
The Pharmaceutical Advice and Guidance Service allows GPs to send medication queries directly to the Mental Health Pharmacist Team at Oxford Health who respond within 3 working days via the E-Referral System. Queries can be in relation to Oxford Health patients and non-patients.
Please note: this is not a referral route and referrals to Adult Mental Health Service should continue to be raised via the usual way. The service aims to respond within 3-working days of the request.
- Hours of operation: 9.00am to 5.00pm
- Monday to Friday (excluding Bank Holidays)
Referrals (professional referrals only)
- Service name on E-Referral System:
- Bucks Adult MH Gateway Pharmacy
- Advice and Guidance – Oxford Health NHS Foundation Trust – RNU
- Clinic type: Not Otherwise Specified
- Priority: Routine (only)
- Appointment type: Advice Request
The SUN is a community support group for people with a personality disorder or complex emotional needs. SUN provides regular community-based peer support groups offering opportunity for people to share experiences and support one another in a non-judgemental and understanding environment.
This is a self-referral service for adults aged 18 and over who live in Buckinghamshire and are registered with a Buckinghamshire GP.
Members are not required to have a formal diagnosis of personality disorder.
A self-referral form can be obtained by contacting the SUN team to express an interest or can be found on the SUN web page listed below.
Our partners
Page last reviewed: 12 March, 2024