Feedback

Comments and suggestions

We are committed to providing a high standard of professional support and advice. We welcome any feedback you have regarding your experiences of our service.

Please share your comments, suggestions, and positive feedback with a member of the team.  

Concerns and complaints

If you have concerns or wish to make a complaint, please also feel free to discuss this with the team. We will arrange a meeting on request. You can also ask your care co-ordinator to pass feedback to us.  

Patient Advice and Liaison Service (PALS)

Alternatively, the Patient Advice and Liaison Service (PALS) provides advice and support to patients, their families, and carers. They can help resolve any problems, concerns, or complaints.

You can also speak to PALS in person at their offices at the Warneford Hospital. 

PohWER

Specialised independent mental health advocacy services are provided by POhWER.

Website: www.pohwer.net/oxfordshire 

The Advocacy People

Independent Health Complaints Advocacy is offered by The Advocacy People.

Website: www.theadvocacypeople.org.uk 

 

Page last reviewed: 7 February, 2024