Fantastic five-star reviews for the Oxfordshire Falls Prevention Service
The Oxford Health Falls Prevention Service, which assists hundreds of patients a year, has been praised in a series of independent five-star I Want Great Care reviews.
The service covers the whole of Oxfordshire with the team being made up of specialist nurses and occupational therapists who visit patients in their own homes They work hard to help patients get back on their feet after a fall by highlighting and reducing their falls risk and increasing their confidence. In order to do this, they offer detailed assessments and produce a self-management plan. You can access the service via a referral, patients are welcome to refer themselves. All details are on the Oxford Health Website.
Alison Haine, Falls Specialist Clinical Lead, said: “Falls are not only the result of getting older – many can be prevented. We offer help and advice to help older people avoid falls where possible and regain confidence if they have suffered a fall.
“We emphasise assessment, rehabilitation and exercise. Exercise is the most important intervention to help reduce falls and fractures.
“I’m so pleased that our service has been recognised by patients, we work hard to ensure all our patients are put at ease and comfortable with their assessment.”
All patients and service users who receive care and support from Oxford Health are encouraged to provide reviews on the independent I Want Great Care website. The Trust welcomes reviews as they help our teams learn where the quality and standards of care can be improved as well as letting us know where our teams are providing good care.
One service user said: “I have been treated with kindness at all times and know exactly who to contact should I need some help.”
Another patient said: “The assessor was extremely professional and efficient, she explained everything clearly and was sympathetic and friendly with a strong understanding of my mobility problems.”
To find out more about Oxfordshire’s Falls Prevention Service, visit the Oxford Health website.
Published: 27 July 2022