The team that goes the extra mile to support the most vulnerable groups of people in society

The team that goes the extra mile to support the most vulnerable groups of people in society

Five Star Friday is dedicated this week to the North Learning Disability Team which supports adults with learning disabilities.

This Banbury-based specialist team has been getting top ratings from service users and families who have taken time to post reviews on the independent I Want Great Care (IWGC) website about the care and help they have received.

This help can come from occupational therapists, learning disability nurses, clinical psychologists, physiotherapists, psychiatrists as well as speech and language therapists and administrators who all work together to make up the North Learning Disability Team (LDT).

They provide an assessment and intervention service to young and older adults who have physical, emotional, psychological, behavioural and functional difficulties. The LDT also works with families and support networks from Banbury to Witney and surrounding villages.

In addition they work collaborate with GPs, social care and other NHS organisations and ensure people with a learning disability have access to appropriate health care.

One parent reviewer wrote: “Our physiotherapist was the most thorough, knowledgeable and creative professional we have experienced. Our extreme thanks for getting my daughter to a much better place.”

Another reviewer said: “Clear communication. Friendly informative staff with empathy. Good sign posting of services. Reliable and prompt actions.”

And one service user posted on IWGC: “The lady listened to what I wanted to do and was able to sort this out. It was good that the lady spoke to my mum as well.”

The team builds strong and enduring relationships with the people they care for having supported them over a span of many years, and feel it is a privilege to see these individuals develop and progress over time.

Mandy Cox, Team manager said: “I am incredibly proud of the North Learning Disability Team; they are an inspiring group of people who have always been willing to go the extra mile to support one of the most vulnerable groups of people in society.

“During the pandemic, everyone has had to adapt very quickly to working remotely and the specific difficulties that has brought for staff and the people we support. The team has risen to these challenges with stoic determination and true professionalism.”

Find out more about the service here.

Published: 30 April 2021