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Banbury Safe Haven

If you experience mental health crisis at the weekend, you can get support with Banbury Safe Haven by calling 01295 270004 or 07851246546

Banbury Safe Haven is an out-of-hours, non-clinical space offering crisis support, signposting, safety planning and listening support over the weekend.

Banbury Safe Haven is open on Friday, Saturday, Sunday & Monday from  6pm until 10pm.

The referral line is open from 5pm on the day of the service and the last entry is at 9pm.

You must call first.

We may not have a space if people arrive at the venue without calling ahead.

  • Oxfordshire residents over 18 who are experiencing a mental health crisis who wish to access support, and could benefit from a supportive, non-clinical environment out of hours
  • People who historically may have attended the emergency department, in the absence of other options for accessing assessment, support and safety
  • People who may be at risk of self-harm or suicide, but no immediate risk to themselves or others.
  • People younger than 18 years, or those living outside of Oxfordshire
  • People presenting an immediate risk to themselves or others
  • Anyone likely to be disruptive or aggressive in an informal social environment
  • Anyone who needs immediate medical treatment
  • People who are significantly intoxicated with alcohol or drugs on arrival will not be admitted

We offer:

  • A safe place to be during the crisis
  • Someone to talk to, if you want
  • An opportunity to work on safety planning, coping skills, and relaxation techniques.
  • An opportunity to use the space to relax, listen to the music, or use art materials,
  • Refreshments
  • Staff who come from a range of backgrounds and offer person-centered support

We are unable to offer:

  • A Section 136 Place of Safety
  • Regular ongoing support
  • Formal clinical psychiatric assessment
  • Medical care
  • All-night support: we close at 10pm.
  • Transport to or from the venue
  • Telephone support

You can self-refer yourself, or a friend, family member or  health care professional can refer you.

Anyone making a referral needs to call us in advance: we may not have a space if people arrive at the venue without calling ahead.

You can call us on 01295 270004 or 07851246546 or email

We are located at Banbury Wellbeing hub, Britannia Road, Banbury, OX16 5DN. Click here for directions

Banbury Safe Haven is open on Friday, Saturday, Sunday and Monday from 6pm until 10pm. Please see above for operating times.

Adult services

Last updated: 21 February, 2020

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This is a prescribed app. It should only be used alongside a face to face intervention provided by a mental health worker. Check with your local service to see if they subscribe to the app.