Oxford Health

What we do

Banbury Safe Haven is an out-of-hours, non-clinical space offering crisis support, signposting, safety planning and listening support over the weekend.

Opening hours

We offer phone support every day of the week, 11:30am-9.30pm.

In Banbury, we offer face to face support Fri-Mon from 6pm-10pm.

The referral line is open from 5.00pm on the day of the service and the last entry is at 9.00pm.

You must call first. We may not have a space if people arrive at the venue without calling ahead.

View the Banbury Safe Haven poster here.

Who the service is for

• Oxfordshire residents over 18 who are experiencing a mental health crisis who wish to access support, and could benefit from a supportive, non-clinical environment out of hours
• People who historically may have attended the emergency department, in the absence of other options for accessing assessment, support and safety
• People who may be at risk of self-harm or suicide, but no immediate risk to themselves or others.

Who this service is unsuitable for

• People younger than 18 years, or those living outside of Oxfordshire
• People presenting an immediate risk to themselves or others
• Anyone likely to be disruptive or aggressive in an informal social environment
• Anyone who needs immediate medical treatment
• People who are significantly intoxicated with alcohol or drugs on arrival will not be admitted