Recent reviews from our patients or their families and carers on the independent I Want Great Care website give Five Star feedback on a caring, compassionate and skilled service – making this specialist team our superstars for providing excellent care.
You can see what people have been saying most recently here about our Bicester and East Oxford teams, whether they received in-hours or out of hours help.
All mention kindness shown. One simply said: “Great all round service.” Another put: “Everything explained fully – treatment very efficient.”
A third patient said: “ I am so very grateful to the treatment today, above and beyond.” And one relieved parent wrote: All perfect! The dentist was very kind and helpful and put my nervous five year old at ease.”
The Oxfordshire Community Dental Service (OCDS) is not a regular NHS dental service for checks up and routine work.
It has highly skilled dentists and specialists who help adults and children with a range of physical and mental health conditions so that they can receive specialist dental help and emergency treatments not available from a general dental practitioner.
Rosalind Mitchell, Clinical Director and Associate Medical Director for dental services, said: “It’s wonderful to read and receive such great feedback on the care we provide.
“It really gives our team a lift. I’d like to thank everyone in OCDS for their dedication and utmost professionalism over recent months, particularly in terms of the pandemic and the many challenges that created in delivering care.
“Our fantastic team at Oxford Health has kept on helping patients in need of care throughout.”
Patients need to be referred to OCDS which caters for a range of people with medical conditions, learning or physical disabilities, anxiety or phobias, mental health issues and those who require special care services, including sedation.
Treatments are carried out clinics in several locations across the county including Abingdon, Banbury, Bicester, Didcot, East Oxford, Kidlington, Luther Street in East Oxford (specifically for homeless patients), Wantage and Witney.
The team also provides treatment with general anaesthesia for children and special care adults at the John Radcliffe and Horton Hospitals. And it has a domiciliary service for patients who are unable to attend clinics.
Most people are referred to this service by their General Dental Practitioner, although it is possible to be referred by other healthcare or social care professionals, such as GPs and health visitors.
You can find out about the service here.
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Published: 29 September 2021