COVID 19: Changes to our Child and Adolescent Mental Health Services

We are still there for you and your family, and will keep you updated. We've also produced some great self-help guides too

COVID 19: Changes to our Child and Adolescent Mental Health Services

What’s happening

We are anticipating that there may be temporary disruption to our Child and Adolescent Mental Health Services across all regions as a result of the impact of Coronavirus.

Our priority is to minimise disruption as much as possible and to keep you updated and informed of any changes to service delivery.

What should I expect?

If you are currently open to CAMHS or making a referral, please be aware of the following:

  • There could be some temporary changes in how we deliver our services. For example, some of our patients may be seen by video call or over the phone instead of face-to-face. A clinician will contact you to update you on the situation and to plan for your circumstances.  If you have any questions, please contact your care coordinator by phone.  
  • Please follow the latest national guidelines here and the regularly updated COVID-19 symptoms and stay at home advice here. 

It is very important that you do not attend appointments if the guidelines instruct you to self-isolate or if you, or your household, have symptoms of COVID-19.

Call us

Please contact us by phone (see our contact us section for your area) and please avoid sending us paper referrals as these may not be being checked regularly.


Further advice

Please do not contact the Single Point of Access Team regarding COVID19.

We recommend that you watch the short videos and look over our self-help guides provided here. This is because we recognise that often in the first instance you, as parent / carer are the best placed person to support the young person’s needs by starting the process of change.

Oxfordshire families: We are keen to support you to implement these strategies and so provide a telephone advice line that you are welcome to call.

  • Phone 01865 902 515


Government factsheet on Coronavirus for children

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Published: 28 March 2020